Customer Relationship Management And Patronage In Service Industry

Customer Relationship Management And Patronage In Service Industry (A Study Of Hotel) CHAPTER ONE INTRODUCTION BACKGROUNDOF THE STUDY The basic reason for an organization’s existence is to satisfy the needs of the customers and through that may way for repeat patronage which will open the avenue for increased profit making. One of the factors affecting […]

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AN ANALYSIS OF CAPITAL MARKET AND THE NIGERIAN ECONOMY

AN ANALYSIS OF CAPITAL MARKET AND THE NIGERIAN ECONOMY   ABSTRACT Most developing nations use its capital market to boost its economy as it helps the economy grow. The Nigerian capital market has its key instruments established in 1959 when measures to operationally it started. The Nigerian Securities and Exchange commission is the Apex regulatory […]

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TRAINING AND DEVELOPMENT OF HUMAN RESOURCE IN BANKING OPERATION

TRAINING AND DEVELOPMENT OF HUMAN RESOURCE IN BANKING OPERATION A STUDY OF UNION BANK PLC OKO Abstract This study is carried out to examine the training and development of human resource in building operation in Union Bank Plc, Oko branch. To achieve this, the researcher prepared and administered questionnaires to the staff of Union Bank […]

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WORKERS INCENTIVES,MOTIVATION AND PERFORMANCE

THE STUDY OF MOTIVATION ON EMPLOYEE PERFORMANCE. (A STUDY OF SULEJA LOCAL GOVERNEMNT ADMINISTRATION) NIGER STATE, NIGERIA ABSTRACT The project focuses on the impact of motivation on employee’s performance, a study of Suleja local government administration. This project is important because it will expose the positive results of motivating employees in an organization, and be […]

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THE ROLE OF THE NIGERIAN STOCK EXCHANGE IN THE GROWTH OF THE NATION

CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY The Nigerian capital market by logical extension has an international and colonial reference just like our political and entire economic life. Following the realization by the colonial masters that inadequate finance or capital was a major independent particularly to the industrial growth and economic development, they started by […]

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THE ROLE OF HUMAN CAPITAL MANAGEMENT IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS

THE ROLE OF HUMAN CAPITAL MANAGEMENT IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS (A STUDY OF NNPC PORT-HARCOURT) Abstract The study x-rayed the role of Human Capital Management in the Achievement of Organizational Goal. The study adopted survey research design, due to the nature of the enquiry. To achieve the purpose, the researcher raised some objectives, […]

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THE NEED FOR EFFECTIVE MANAGEMENT OF ORGANIZATIONAL POLICIES AND PROCEDURES

THE NEED FOR EFFECTIVE MANAGEMENT OF ORGANIZATIONAL POLICIES AND PROCEDURES (A CASE STUDY OF UNION BANK OF NIGERIA PLC) ABSTRACT In all business enterprise the need for effective management of organizational policies and procedures in very important and can never be over emphasized and to achieve this goal target and objective it is beckoned on […]

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THE IMPORTANCE OF ORGANIZATIONAL STRUCTURE IN EFFECTIVE MANAGEMENT

THE IMPORTANCE OF ORGANIZATIONAL STRUCTURE IN EFFECTIVE MANAGEMENT A CASE STUDY OF GENERAL COTTON MILL ONITSHA ANAMBRA STATE TABLE OF CONTENTS Title i Approval ii Dedication iii Acknowledgement iv Table of contents vi Abstracts ix Abstract The aim of this work is to examine the importance of organizational structure in effective management of general cotton […]

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THE IMPACT OF EFFECTIVE HUMAN CAPITAL MANAGEMENT PRACTICE ON ORGANIZATIONAL GROWTH

THE IMPACT OF EFFECTIVE HUMAN CAPITAL MANAGEMENT PRACTICE ON ORGANIZATIONAL GROWTH (A STUDY OF STAR PAPER MILL LIMITED, ABA, ABIA STATE) ABSTRACT The main purpose of this study is to know the impact of effective human capital management on organizational Growth. Every organization, no matter the nature and activities being undertaken by it, will not […]

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ROLE OF DELEGATION AUTHORITY ON MANAGEMENT DECISION MAKING IN NIGERIAN BANKING INDUSTRY

THE IMPACT OF DELEGATION ON MANAGEMENT DECISION MAKING IN NIGERIAN BANKING INDUSTRY A STUDY OF FIRST BANK PLC ONITSHA ABSTRACT The topic of this study is the impact of delegation on management decision making in first bank Plc Onitsha “The researcher used oral interview and questionnaire together, data collected were analyzed using simply average and […]

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